Solutions

Customer & Partners

Careers

DRIVER’S
MOBILE APP

DRIVER’S
MOBILE APP

A robust, offline-first React Native app for field couriers. Direct drivers through step-by-step regulatory protocols, cold-chain logs, barcode scans, and photo validations.

EXPLORE THE APP

KEY FEATURES

The Rapid driver app eliminates ambiguity from every stop. Drivers follow step-by-step guided flows that adapt to the delivery type - whether it’s a hospital loading dock, a clinic lockbox, or a residential handoff.

Guided Stop Protocols

Drivers follow guided steps for every stop. Required signatures, scans, and temperature checks are completed in sequence.

In-App Photo Capture

Drivers capture tags, lockboxes, manifests, and receipts in-app. Images are geotagged, timestamped, and synced to dispatch—even offline.

Exception Reporting

Drivers document incomplete stops with photos and notes. Dispatch is alerted immediately to intervene or reassign.

MOBILE APP PROTOCOLS

CUSTOMER-DEFINED ROUTE PROTOCOLS

Customers define the required steps drivers must complete before a route begins. The app guides each step and confirms readiness before departure.

Complete customer-required steps in order.

Route start stays locked until every step is done.

Dispatch sees readiness before departure.

cold chain

COLD CHAIN
THAT OPERATORS
CAN TRUST

Keep temperature-sensitive shipments on track. Build cold-chain logs and temperature-tag checks into your workflow. AI flags readings outside each shipment’s approved range, giving operators clear evidence to review and act on.

turn by turn navigation

GEOFENCING

Drivers get turn-by-turn directions, arrival guidance, and a clear next step when they reach the stop.

Turn-by-turn guidance shows distance, maneuvers, and remaining time.

Drivers can mark arrival directly from the map view.

ETA and mileage are shown alongside the next maneuver.

location specific instructions and photos

LOCATION VERIFICATION

Drivers use site photos and instructions to find the right entrance, complete the right task, and follow the correct handoff procedure.

Reference photos show the entrance, parking, and delivery point.

Site notes explain lockbox access, doorbell issues, and key handoff rules.

Drivers can review all photos before starting the stop.

LIVE SUPPORT CHAT

COMPLEX SCHEDULES

At complex stops, drivers complete each service in sequence, review notes and parcel expectations, and finish the stop only after every required action is complete.

Drivers are able to select which services they want to complete first

Notes explain what to check before leaving the stop.

Expected parcels are listed by service so drivers can confirm the right items.

scanning

PARCEL SCANNING

Drivers scan parcels at pickup, confirm quantities by category, and complete the stop only when every required item is accounted for.

BOOK A DEMO

Barcode & Label OCR

AI extracts barcodes, lot numbers, and expiry dates from photos—no manual entry.

Temperature Tag Verification

AI reads temperature flags values outside the shipment’s approved range.

Operational Pattern Detection

AI surfaces dwell, route, and exception patterns before they become systemic.

ai integration

PHOTO ANALYSIS, OCR, AND OPERATIONAL CONTEXT - AUTOMATED.

Rapid’s AI reads every delivery photo in real time. Decoding barcodes, temperature tags, lockbox serials, and item counts against the manifest.

LIVE SUPPORT CHAT

OPERATIONS SUPPORT
BUILT INTO THE APP

OPERATIONS SUPPORT
BUILT INTO
THE APP

Drivers can quickly connect with operations support and Rapid’s AI agent to ask questions and share context when stops don’t go as planned.

Live messaging support

AI Chat Agent before reaching to Operations

Upload and review files and photos

BOOK A DEMO

  • RAPID MEDICAL OPERATES NATIONWIDE

  • RAPID MEDICAL OPERATES NATIONWIDE

  • RAPID MEDICAL OPERATES NATIONWIDE

Bring your workflows.
We’ll show you Rapid.

Bring your workflows.
We’ll show you Rapid.

Schedule a tailored clinical evaluation of your current courier network and discover how our software eliminates waste, ensures cold chain compliance, and drives down last-mile costs.

Schedule a tailored clinical evaluation of your current courier network

and discover how our software eliminates waste, ensures cold

chain compliance, and drives down last-mile costs.

BOOK A DEMO