A robust, offline-first React Native app for field couriers. Direct drivers through step-by-step regulatory protocols, cold-chain logs, barcode scans, and photo validations.
EXPLORE THE APP
KEY FEATURES
The Rapid driver app eliminates ambiguity from every stop. Drivers follow step-by-step guided flows that adapt to the delivery type - whether it’s a hospital loading dock, a clinic lockbox, or a residential handoff.
Guided Stop Protocols
Drivers follow guided steps for every stop. Required signatures, scans, and temperature checks are completed in sequence.
In-App Photo Capture
Drivers capture tags, lockboxes, manifests, and receipts in-app. Images are geotagged, timestamped, and synced to dispatch—even offline.
Exception Reporting
Drivers document incomplete stops with photos and notes. Dispatch is alerted immediately to intervene or reassign.
MOBILE APP PROTOCOLS
CUSTOMER-DEFINED ROUTE PROTOCOLS
Customers define the required steps drivers must complete before a route begins. The app guides each step and confirms readiness before departure.
Complete customer-required steps in order.
Route start stays locked until every step is done.
Dispatch sees readiness before departure.
cold chain
COLD CHAIN
THAT OPERATORS
CAN TRUST
Keep temperature-sensitive shipments on track. Build cold-chain logs and temperature-tag checks into your workflow. AI flags readings outside each shipment’s approved range, giving operators clear evidence to review and act on.
turn by turn navigation
GEOFENCING
Drivers get turn-by-turn directions, arrival guidance, and a clear next step when they reach the stop.
Turn-by-turn guidance shows distance, maneuvers, and remaining time.
Drivers can mark arrival directly from the map view.
ETA and mileage are shown alongside the next maneuver.
location specific instructions and photos
LOCATION VERIFICATION
Drivers use site photos and instructions to find the right entrance, complete the right task, and follow the correct handoff procedure.
Reference photos show the entrance, parking, and delivery point.
Site notes explain lockbox access, doorbell issues, and key handoff rules.
Drivers can review all photos before starting the stop.
LIVE SUPPORT CHAT
COMPLEX SCHEDULES
At complex stops, drivers complete each service in sequence, review notes and parcel expectations, and finish the stop only after every required action is complete.
Drivers are able to select which services they want to complete first
Notes explain what to check before leaving the stop.
Expected parcels are listed by service so drivers can confirm the right items.
scanning
PARCEL SCANNING
Drivers scan parcels at pickup, confirm quantities by category, and complete the stop only when every required item is accounted for.
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Barcode & Label OCR
AI extracts barcodes, lot numbers, and expiry dates from photos—no manual entry.
Temperature Tag Verification
AI reads temperature flags values outside the shipment’s approved range.
Operational Pattern Detection
AI surfaces dwell, route, and exception patterns before they become systemic.
ai integration
PHOTO ANALYSIS, OCR, AND OPERATIONAL CONTEXT - AUTOMATED.
Rapid’s AI reads every delivery photo in real time. Decoding barcodes, temperature tags, lockbox serials, and item counts against the manifest.
LIVE SUPPORT CHAT
Drivers can quickly connect with operations support and Rapid’s AI agent to ask questions and share context when stops don’t go as planned.
Live messaging support
AI Chat Agent before reaching to Operations
Upload and review files and photos
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RAPID MEDICAL OPERATES NATIONWIDE
RAPID MEDICAL OPERATES NATIONWIDE
RAPID MEDICAL OPERATES NATIONWIDE
