LOGISTICS OPERATING SYSTEM
A robust, offline-first React Native app for field couriers. Direct drivers through step-by-step regulatory protocols, cold-chain logs, barcode scans, and photo validations.
EXPLORE THE APP
ALL-IN-ONE PLATFORM
Health Systems license our Transportation Management System (TMS) software — cloud-based SaaS, SOC 2-certified, fully configurable based on each Health System’s unique workflows and digital infrastructure.
COLD CHAIN AND CUSTODY
CONNECTED DRIVERS
WHITE-LABEL PRODUCTS
INTELLIGENT ROUTING
AI CHAT & AGENTS
DISPATCH BOARD
BUILT FOR
MEDICAL SCALE
The Dispatch Board unifies routes, drivers, deliveries, and SLA timers—helping teams resolve exceptions, reassign stops, and communicate in one place.
Live map view of all active drivers, routes, and delivery statuses
Auto-prioritized exception queue for SLA breaches and missed stops
Full chain of custody audit trail with timestamped proof of delivery
ROUTE PLANNING
SMARTER ROUTES,
ZERO MISSED STOPS
Rapid’s route engine balances access windows, cold-chain limits, driver certifications, and vehicle capacity to sequence every stop efficiently.
Facility hours, access codes, cold-chain windows
Dynamic re-routing when stops are added, cancelled, or flagged mid-run
Historical route analytics to identify
DISPATCH BOARD
MANAGE BY EXCEPTION
Surface issues before they become failures. The exception queue auto-prioritizes SLA breaches and missed stops so your team acts on what matters—not on noise.
LIVE SUPPORT CHAT
AI AGENTS
Bring driver conversations, AI chat, and escalated issues into one view, helping operators focus on questions that need attention.
Live messaging support
AI Chat Agent before reaching to Operations
Upload and review files and photos
DISPATCH BOARD
LIVE TRAFFIC
& WEATHER
See live traffic and weather alongside active routes. Give operators the context to assess delays and adapt plans as conditions change.
EVERYONE CONNECTED.
EACH WITH THEIR OWN VIEW.
White-label portals put your brand in front of customers and partners. Purposeful experiences give each role the tools and visibility it needs, from dispatch to the receiving location.
Operations
Coordinate routes, drivers, work orders, and exceptions from a shared operating view.
DISPATCH & CONTROL
Customers & partners
Request service and follow delivery progress through your branded, white-label portal.
ORDER & TRACK
Locations
Support the pickup and receiving teams with workflows focused on their location.
PICKUP & HANDOFF
Drivers & associates
Connect mobile execution with scheduling and the associate portal experience.
WORK & EARN
